Monday, March 30, 2009

MISSPELLING MONDAY for March 30, 2009


I was thrilled when BRIDGETE sent in this picture, which she took at a CVS Pharmacy, because it gives me a great excuse to talk about how much I effin' hate that store. Every time I go in there for anything, I'm sort of stunned by how it seems like the employees have gotten more incompetent since the last time I was there. Anytime I pick up a prescription from there, it's a total nightmare (I wouldn't go there except that it's the closest pharmacy to my house, and it happens to be conveniently located right by the mall). The pharmacy employees I've handed a prescription to have forgotten to put it in for processing (despite the fact that I'm sitting in the waiting area, waiting for it), have put it on hold for next time even though I need it NOW and have said as much, have given me grief about transferring prescriptions from one CVS to another, have (on many occasions) royally screwed up the number of refills available to me, etc. The kicker is that the CVS I go to has a bunch of framed "customer service award"-type things hanging on the pharmacy wall. That's incredible, since the only kind of customer service I've gotten there has been rotten customer service.

These spelling errors came from BRIDGETE's CVS, not mine, but it looks like the intelligence level of CVS workers doesn't vary too much between states. It's nice to see that someone tried to fix the (mis)spellings of "without" and "consent," but I guess they missed "photographer"...

Thanks, BRIDGETE, for finding this picture (and for giving me a good excuse to rant)! And dear readers, have you had really annoying experiences at CVS, too? Surely I can't be the only one...

8 comments:

LadyStyx said...

I dont bother with CVS. My medicines are all dispensed thought the pharmacy at the dr's office and all my other needs are covered by WalMart. *shrugz*

Anonymous said...

Geez, that sounds like a nightmare. The one that I go to is pretty awesome in comparison. The guy that is usually working the register when I'm in there is older and is very talkative, which at first bugged me but once I got used to him then I realized just how incredibly sweet he is. Always willing to go the extra mile to help a customer, always has a smile on his face and always makes sure to ask the customer how they are, genuinely, not that fake crap most people do and then always wishes them a good day when he's done.

The thing that bugs me about that CVS isn't the people, though, it's the general layout of the store. Some things are not where logically one would think they'd go so I end up walking around muttering to myself about how impossible things are to find. Don't ask why I don't just get one of the employees to tell me. I'm like a man that can't stop and ask for directions when it comes to finding stuff in the store.

-April

THE GRAMMARPHILE said...

@ LadyStyx: Lucky, lucky you! I'm jealous that you've found a way to avoid CVS. :)

THE GRAMMARPHILE said...

@ April: Sounds like your CVS deserves the customer service awards that my CVS must have stolen (because that's about the only way they could have gotten them!). :)

I actually tried going to the Rite-Aid instead several months ago, but your point about not liking stores that are illogically organized? Yeah, the Rite-Aid was like that. I haven't been back.

Robin said...

Luckily, I can't comment on the pharmacy counter employees at my local CVSes (haven't had a prescription since I was a baby), but the general employees seem pretty clueful, by and large. Maybe it's the high concentration of college students in the metro-Boston area?

THE GRAMMARPHILE said...

Robin, I'm envious--lucky you for not getting sick very often AND for having smart CVS employees in your area! Maybe the problem is limited to CVS stores in the NY metro area...?

ChicagoLady said...

I have a CVS a few blocks away, right across the street from a Walgreens, but I don't shop at either place. I get my prescriptions filled at Target.

Looking at the sign in the picture, it almost looks like whomever was trying to correct it was adding an "s" instead of changing the "c" to an "s". Conscent?

*Walks off wondering if that's a real word*

THE GRAMMARPHILE said...

I've heard from many people that Target's really good with prescriptions...hmmm...

Also, "conscent" is definitely not a real word. :)